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Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods/ by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: India: New Age, 2010
Availability: Items available for loan: LRC (1)Location, call number: General Stacks 658.812 HAY.
2.
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: Designing household survey questionnaires for developing countries : lessons from 15 years of the living standards measurement study / Grosh, Margaret E by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: USA: The World Bank, 2000
Availability: Items available for loan: LRC (1)Location, call number: General Stacks 339.470723 GRO.
3.
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Designing household survey questionnaires for developing countries : lessons from 15 years of the living standards measurement study / edited by Margaret Grosh and Paul Glewwe. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Washington, D.C. : World Bank, 2000
Online resources:
Availability: Items available for loan: LRC (1)Location, call number: General Stacks 339.40723 GLE.
4.
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Designing Research Questionnaires for Business and Management Students / by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : SAGE Publications, 2015
Availability: Items available for loan: LRC (1)Location, call number: Science Section 650.0723 EKI.
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