Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods/

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Material type: Text

TextPublication details: India: New Age, 2010.Description: XXIII,287 p. 22 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Books	LRC General Stacks	Non-fiction	658.812 HAY (Browse shelf(Opens below))	Available	B0041263

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