Normal view MARC view

Measuring customer satisfaction and loyalty : (Record no. 2365)

MARC details
000 -LEADER
fixed length control field	00604nam a22002057a 4500
003 - CONTROL NUMBER IDENTIFIER
control field	GCWUF
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20170831044434.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	170831b xxu\|\|\|\|\| \|\|\|\| 00\| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9788122427998
040 ## - CATALOGING SOURCE
Transcribing agency	MAIN
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.812
Item number	HAY
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Hayes, Bob E.
245 ## - TITLE STATEMENT
Title	Measuring customer satisfaction and loyalty :
Remainder of title	survey design, use, and statistical analysis methods/
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	India:
Name of publisher, distributor, etc	New Age,
Date of publication, distribution, etc	2010.
300 ## - PHYSICAL DESCRIPTION
Extent	XXIII,287 p.
Dimensions	22 cm
500 ## - GENERAL NOTE
General note	Include Index
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Measuring customer satisfaction and loyalty
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Form subdivision	Questionnaires
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme	Dewey Decimal Classification
Koha item type	Books

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Collection code	Home library	Current library	Shelving location	Date acquired	Cost, normal purchase price	Total Checkouts	Full call number	Barcode	Date last seen	Price effective from	Koha item type
		Dewey Decimal Classification			Non-fiction	LRC	LRC	General Stacks	31/08/2017	700.30		658.812 HAY	B0041263	31/08/2017	31/08/2017	Books