TY - BOOK AU - Katz, William TI - Introduction to Reference Work SN - 0071120742 U1 - 025.52 PY - 2002/// CY - Boston PB - McGraw-Hill KW - Reference books KW - Reference services (Libraries) N1 - Include Index N2 - Volume I of Introduction to Reference Work, explains the essential reference processes and sources in today's libraries. It is a tool for understanding and mastering fundamental reference forms - online, in print, and elsewhere. This eighth edition is completely rewritten to reflect the radical changes library science has undergone since the advent of widely available electronic databases and the Internet ER -