TY - BOOK AU - Kros,John F. AU - Brown,Evelyn C. TI - Health care operations and supply chain management: operations, planning, and control SN - 9781118109779 (pbk.) AV - RA971.3 .K767 2013 U1 - 362.1068 23 PY - 2013///] CY - San Francisco PB - Jossey-Bass, a Wiley imprint KW - Health facilities KW - Business management KW - Health services administration KW - MEDICAL / Administration KW - bisacsh N1 - Includes bibliographical references and index N2 - "This resource provides students with a thorough foundation in operations management, supply chain management, and the strategic implementation of programs, techniques, and tools for reducing costs and improving quality in health care organizations. It incorporates the features and functions of Microsoft Excel where appropriate in its coverage of supply chain strategy, process design and analysis of health care operations, managing health care operations quality, and planning and controlling health care operations. The book illustrates leading edge concepts and techniques such as six-sigma and lean logistics, and shows how operations and process improvement relate to contemporary health care trends such as evidence-based medicine and pay-for-performance"-- ER -