operations, planning, and control Kros, John F. creator Brown, Evelyn C. 1966- text bibliography cau 2013 First edition. monographic eng

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xxxii, 542 pages : illustrations ; 24 cm "This resource provides students with a thorough foundation in operations management, supply chain management, and the strategic implementation of programs, techniques, and tools for reducing costs and improving quality in health care organizations. It incorporates the features and functions of Microsoft Excel where appropriate in its coverage of supply chain strategy, process design and analysis of health care operations, managing health care operations quality, and planning and controlling health care operations. The book illustrates leading edge concepts and techniques such as six-sigma and lean logistics, and shows how operations and process improvement relate to contemporary health care trends such as evidence-based medicine and pay-for-performance"-- John F. Kros, Evelyn C. Brown. Includes bibliographical references and index. Health facilities Business management Health services administration MEDICAL / Administration RA971.3 .K767 2013 362.1068 MED002000 9781118109779 (pbk.) 2012033935 DLC 121011 20180523061920.0 17489722 eng