01932cam a2200361 i 4500 17964067 GCWUF 20180620063054.0 131205s2014 cau b 001 0 eng 2013048428 9781118526866 (hardback) DLC eng DLC rda DLC pcc HM1126 .H35 2014 303.6/9 23 BUS041000 bisacsh Peter T. Coleman The handbook of conflict resolution : theory and practice / Peter T. Coleman Third edition. xxxviii, 1226 pages ; 24 cm Include Index Includes bibliographical references and indexes. "Written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively, this book provides an understanding for managing conflicts at all levels--interpersonal, intergroup, organizational, and international. Each chapter focuses around a central case or illustration of the practice with a discussion for both training and direct intervention. This new edition includes companion downloadable chapters and new information on conflict resolution and IT, social networks, schools, families, environment and much more"-- Conflict management. BUSINESS & ECONOMICS / Management. bisacsh Coleman, Peter T., 1959- Deutsch, Morton, 1920-2017. Marcus, Eric Colton. Online version: Handbook of conflict resolution Third edition. San Francisco, CA : Jossey-Bass, [2014] 9781118810330 (DLC) 2013050606 7 cbc orignew 1 ecip 20 y-gencatlg ddc BK 5081 5081 0 0 ddc 0 0 NFIC MAIN MAIN GEN 2018-05-22 1 10166.40 0 303.69 PET B0044123 2018-05-14 00:00:00 12708.00 2018-05-22 BK