01710cam a2200313 i 450000100090000000300060000900500170001500800410003201000170007302000290009004000280011904200080014705000220015508200160017708400230019310000210021624500830023725000190032030000330033950000180037250400530039052006480044365000250109165000480111670000300116470000330119470000250122777601440125217964067GCWUF20180620063054.0131205s2014    cau      b    001 0 eng    a  2013048428  a9781118526866 (hardback)  aDLCbengcDLCerdadDLC  apcc00aHM1126b.H35 201400a303.6/9223  aBUS0410002bisacsh  aPeter T. Coleman04aThe handbook of conflict resolution :btheory and practice /cPeter T. Coleman  aThird edition.  axxxviii, 1226 pages ;c24 cm  aInclude Index  aIncludes bibliographical references and indexes.  a"Written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively, this book provides an understanding for managing conflicts at all levels--interpersonal, intergroup, organizational, and international. Each chapter focuses around a central case or illustration of the practice with a discussion for both training and direct intervention.  This new edition includes companion downloadable chapters and new information on conflict resolution and IT, social networks, schools, families, environment and much more"-- 0aConflict management. 7aBUSINESS & ECONOMICS / Management.2bisacsh1 aColeman, Peter T.,d1959-1 aDeutsch, Morton,d1920-2017.1 aMarcus, Eric Colton.08iOnline version:tHandbook of conflict resolutionbThird edition.dSan Francisco, CA  : Jossey-Bass, [2014]z9781118810330w(DLC) 2013050606