TY  - BOOK
AU  - Besterfield,Dale H.
AU  - Urdhwareshe,Hemant.
AU  - Urdhwareshe,Rashmi.
TI  - Total Quality Management
SN  - 9788131732274
U1  - 658.4013 
PY  - 2013///
CY  - India
PB  - Pearson
KW  - Total Quality
KW  - Management
N1  - Include Index
ER  -