TY  - BOOK
AU  - Besterfield Dale W.
AU  - Michna Carol Besterfield
TI  - TQM Total Quality Management
SN  - 9789673498390
U1  - 658.562 
PY  - 2020///
CY  - Malaysia
PB  - Pearson
KW  -  Management
KW  - Total Quality Management (TQM)
KW  - Quality Management
N1  - Include Index
ER  -